Report recognizes enVista as enterprise, small vendor for point of service solutions
INDIANAPOLIS (December 15, 2021) – enVista, a global software, consulting, managed services and automation firm optimizing and transforming physical and digital commerce, today announces its inclusion as a small Point of Service vendor in Now Tech: Point Of Service Solutions, Q4 2021, published by Forrester Research, Inc., leading global research and advisory firm.
According to Forrester, “You can use point of service (POS) solutions to streamline in-person customer engagement and clienteling, manage store inventory in real time, and enable store associates to fulfill orders from stores. Retail leaders should use this report to understand the value they can expect from a point of service solutions provider and to select one based on size and functionality.”
Forrester continued, “Online sales growth notwithstanding, most retail sales do — and will — still occur in stores. Point of service solutions power stores to keep up with consumer expectations for exceptional experiences in stores.”
enVista’s cloud-native, headless, omnichannel POS system is built for omnichannel retailers for whom buy, sell, return anywhere is a mission-critical capability in today’s competitive retail environment. enVista’s POS goes beyond traditional, transactional POS solutions in the market by enabling buy, fulfill, return for in-store and digital orders. The solution enables flexible, seamless customer engagement capabilities to delight and exceed customer expectations and a highly intuitive UX/UI to delight store associates. Features include enterprise inventory visibility and management, visibility to customer order history and profile, rapid checkout via mobile, kiosk and digital display and more.
enVista CEO Jim Barnes said, “We are very honored to be recognized in the Forrester Research, Inc. Now Tech: Point Of Service Solutions, Q4 2021. Retailers need to go beyond traditional transactional or tender POS technology to improve the customer experience and vastly reduce lost sales. enVista’s POS technology is built from the ground up on microservices technology to equip in-store associates with flexibility and visibility into the entire network of inventory, greatly improving the customer buying experience.”
enVista’s POS solution is being used by retailers with 50 to 500 stores.
Visit Forrester’s website for access to the full Now Tech: Point Of Service Solutions, Q4 2021. The report is available to Forrester subscribers or for purchase.
Visit our website to learn more about enVista and our Point of Service Solutions.