{"id":103805,"date":"2023-05-02T14:57:57","date_gmt":"2023-05-02T18:57:57","guid":{"rendered":"https:\/\/envistacorp.com\/?p=103805"},"modified":"2025-03-03T08:19:40","modified_gmt":"2025-03-03T13:19:40","slug":"what-every-organisation-needs-to-know-about-chatgpt-and-cybersecurity","status":"publish","type":"post","link":"https:\/\/envistacorp.com\/en-au\/2023\/05\/02\/what-every-organisation-needs-to-know-about-chatgpt-and-cybersecurity\/","title":{"rendered":"What Every Organization Should Know About ChatGPT and Cybersecurity"},"content":{"rendered":"Reading Time: <\/span> 4<\/span> minutes<\/span><\/span>\n

Artificial intelligence (AI) has existed in various forms for almost six decades, but the AI boom over the last few years has surged into the forefront of technology and everyday conversations. A Global Artificial Intelligence in Supply Chain Management Market Report <\/a>estimates that AI in supply chain management solutions will reach $17.5B globally by 2028. AI has historically been used to better leverage data to make business decisions and automate certain tasks for more efficiency, accuracy and consistency within operations. With the emergence of ChatGPT, however, AI is expanding to become much more accessible to the average user.<\/p>\n\n\n\n

ChatGPT \u2013 The New Wave of AI<\/h1>\n\n\n\n

ChatGPT, created by OpenAI, is a new form of generative AI that uses swaths of pre-programmed data to answer prompts provided by the user. There are several differences between ChatGPT and the types of artificial intelligence that supply chains are already using.<\/p>\n\n\n\n

The main difference is ChatGPT\u2019s availability. Users do not need to be engineers or coding experts to use this technology, which is leading to much higher levels of experimentation and adoption. The other defining feature of ChatGPT is its language model; ChatGPT uses natural language processing. While traditional AI has leveraged databases, queries and structures, ChatGPT\u2019s unique language model allows its users to have a conversation with the technology. Because of these two defining features, ChatGPT is much more accessible to the average user than the types of AI that are being used on an organisational scale.<\/p>\n\n\n\n

Due to ChatGPT\u2019s unique features, there is a new set of security concerns that need to be considered. First, let\u2019s discuss how organisations are using this technology.<\/p>\n\n\n\n

ChatGPT Use Cases<\/h2>\n\n\n\n

Companies across every industry are seeing the immediate momentum behind this new AI technology and are cautiously considering how it can be leveraged within their four walls. For the supply chain and manufacturing industries, this technology could use existing data to better understand customer patterns, predict industry trends, strategize inventory placement and more. However, ChatGPT and other generative AI platforms are years away from seeing wide-scale, organisational use.<\/p>\n\n\n\n

While organisations haven\u2019t yet adopted this technology on a large scale, it is being rapidly adopted on an individual basis. Employees are using ChatGPT to develop custom code and excel formulas, identify industry trends, support content creation and more.<\/p>\n\n\n\n

Security Concerns with Generative AI<\/h2>\n\n\n\n

There are a few areas of concern with this rapid and individual-based adoption of ChatGPT in organisations across every industry.<\/p>\n\n\n\n

Individual Use<\/h3>\n\n\n\n

Because this technology is so new, company policy is way behind when it comes to regulating it. Anytime an individual within an organisation is using a piece of technology that isn\u2019t monitored or regulated by the company, there is risk involved, and Chat GPT is no exception. With so many individual employees using ChatGPT for such a wide range of tasks, it is nearly impossible for leadership to mitigate any risk involved. For example, employees might not be using secure networks when using the technology, which could open any data being exchanged to the public. The lack of widely followed guidelines around this technology within an organisation could allow security threats to slip through the cracks.<\/p>\n\n\n\n

Data Privacy<\/h3>\n\n\n\n

Data privacy is a major concern for organisations looking to leverage this technology \u2013 especially those looking to use it to make client-related business decisions. Since this technology is still so new, we don\u2019t know what happens to the data that is being fed into the chat. This creates all kinds of risks concerning customer data or private company information being leaked. Without guidelines around how individuals within an organisation can use this technology, company leadership is unable to control what information is being shared with the technology and what is happening with that information.<\/p>\n\n\n\n

Cybersecurity Threats<\/h3>\n\n\n\n

Anytime a new technology system is introduced into an organisation, the threat surface area increases. This means that hackers have more opportunities to hack into your data, install malware and commit cyber-attacks against the company and its employees. If a company has data it wants to run AI on, that data must be important, and is therefore at risk of being hacked, stolen and leaked. Especially in such an unfamiliar environment with so few guidelines and regulations, companies are opening themselves up to more cybersecurity threats.<\/p>\n\n\n\n

Knowledge Reliability<\/h3>\n\n\n\n

Beyond just security risks, reliability of the information being provided from this technology is not guaranteed. If the model your organisation is using is hacked and the data is skewed, this could lead to poor business decisions based on this data, which would have negative ramifications for company, employees and clients. Additionally, it is possible for ChatGPT to provide responses that contain information that is protected by copyright law<\/a>. In this case, a company could be opening itself up to legal consequences if it doesn\u2019t go through the right channels to get permission to use that content.  <\/p>\n\n\n\n

Protecting Yourself from Security Threats<\/h2>\n\n\n\n

While new generative AI technology like ChatGPT introduces a new set of security concerns, it isn\u2019t all bleak. There are a couple of steps that leadership can take to prepare an organisation for ChatGPT and reduce the risk of cybersecurity threats.<\/p>\n\n\n\n

Cybersecurity Training<\/h3>\n\n\n\n

Even if you aren\u2019t leveraging generative AI in your organisation, cybersecurity training is by far one of the most important things you can do to protect your organisations from threats. Trainings on data privacy, phishing and hacking avoidance and general cybersecurity awareness will prepare associates to be able to leverage this type of technology safely, without giving away proprietary company information or opening themselves up to cyberattacks.<\/p>\n\n\n\n

Policies and Governance<\/h3>\n\n\n\n

The saying, \u201cif you fail to plan, you plan to fail,\u201d is now more relevant than ever. Currently, the biggest reason for ChatGPT\u2019s threat to an organisation\u2019s security is that many organisations are not prepared to integrate it into their operations. To prepare, company leadership should create detailed policies that take into consideration any security and legal concerns, then educate company associates on the policy and how they can and should be leveraging the technology \u2013 as well as how they can\u2019t and shouldn\u2019t be using it.<\/p>\n\n\n\n

How enVista Can Help<\/h2>\n\n\n\n

enVista\u2019s managed services<\/a> team has security experts who can help keep your organisations safe from cybersecurity threats. We help organisations implement KnowB4 security training modules, which educate all associates on cybersecurity and how to protect themselves and their organisations from falling victim to attacks. Let\u2019s Have a Conversation.\u00ae<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

With the emergence of ChatGPT, there is a new set of security concerns that must be considered. Learn about ChatGPT and cybersecurity.<\/p>\n","protected":false},"author":22,"featured_media":103806,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_searchwp_excluded":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[3475],"tags":[3769,3915,3509],"class_list":["post-103805","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-information-technology","tag-it-consulting","tag-supply-chain"],"acf":[],"yoast_head":"\nChatGPT & Cybersecurity: What You Need to Know | enVista<\/title>\n<meta name=\"description\" content=\"With the emergence of ChatGPT, there is a new set of security concerns that must be considered. 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