Multi-temperature warehousing provider gains insight into warehouse activity & streamlines data sources with Microsoft Power BI.
Our model governs the successful delivery of engagements through scheduled touchpoints that maintain healthy and productive relationships focused on expected results from our agreements. Issue escalation, resolution procedures, expedited dispute resolution procedures and change control procedures are also defined and managed as part of the process.
We measure sourced services against the customer’s business strategy and service expectations to maintain governance. Our scorecard includes four major areas: value, managed risk, relationship and operational performance. Each of area includes standard measures that will be presented on a regular basis.
We provide clients with a dedicated account management team that focuses on key aspects of the agreement to ensure success and satisfaction. The teams consist of an account manager, service delivery managers, a transition & transformation manager and a finance manager.
We set and measure our service against service-level agreements and KPIs to ensure we are meeting expectations.
The cyberattack on JBS, the largest meat supplier in the world, brings the importance of security and risk mitigation to the forefront for businesses.
American Freight deployed enVista’s Unified Commerce Platform, Enspire Commerce, leveraging a proven omnichannel consulting experience.