Learn key factors for a competitive advantage and how to build the best supply chain.
The Good, Bad and Ugly from 2018’s Holiday Season
Delivering on customer’s expectations is both the most challenging and most important part of a retailer’s job. Here’s how some retailers succeeded – and some failed – during 2018’s holiday season.
6 Ways to Empower Your Customer Service Team in Retail Personalization
How can leading retailers leverage their customer service team to provide exceptional service as part of retail personalization efforts? Learn how the right technology enables personalized attention.
Is Your Broker Ready to Handle Your Specialty Food Products?
Dan Van Stedum gives the secrets of success in working with specialty food brokers.
Free Shipping Promotions May Not Be What Your Customers Really Want
Smart retailers look to improve the customer service experience, but many still operate with a rough idea of their true shipping costs.
Fast Food or Fine Dining Done Your Way – There’s an App for That
Use a smart phone or tablet to order food, confirm order preparation, pay & provide feedback, all without interacting with a restaurant employee.
