Reading Time: 2 minutesINDIANAPOLIS – enVista, a global software and consulting services firm, optimizing and transforming physical and digital commerce, announces today that it has significantly expanded its retail consulting practise over the past year and is augmenting its rich history of thought leadership with the implementation of a comprehensive research program. enVista will launch its quarterly research programme with the first survey report, the 2020 Customer Engagement Survey, released at NRF 2020.
“With an expanded team of retail experts, we will help more organisations develop and execute optimal strategies to improve profitability, customer engagement and competitive advantage,” said Jim Barnes, CEO at enVista. “We are experiencing particularly high demand for our team’s expertise in helping organisations move from omni-channel to unified commerce, optimise inventory management, improve merchandise planning and allocation, and mapping customer journeys and experiences.”
Gene Bornac, Senior Vice President, Retail at enVista added, “During the past year, we have hired 19 retail consultants with an average of 16 years consulting experience. All of our consultants have deep retail knowledge and experience working for retail organisations prior to becoming consultants. With the addition of Kathleen Fischer, Director of Retail Marketing, we continue our momentum through the expansion of thought leadership with research from both a retail execution and consumer expectation perspective.”
Kathleen Fischer, Director of Retail Marketing, has joined enVista to develop a comprehensive retail research program. Fischer brings 20 years of retail research expertise through the development and authorship of the industry-leading annual POS/Customer Engagement Benchmarking Survey launched at LakeWest Group, continued at BRP Consulting, and now at enVista.
enVista’s Retail Consulting Services include: Retail Strategy, Unified Commerce, Order Management Systems (OMS), Customer Engagement and Journey Mapping, Digital Commerce, Inventory Management, Merchandising (planning, forecasting, allocation, etc.), Product Lifecycle Management, Business Intelligence (BI), Store Operations, Business Process and Change Management, Supply Chain Strategy and Network Optimization.
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