A smooth-running supply chain is critical to the success of any organisation. Consumers expect to receive the products they want, precisely when and where they want them. Even minor disruptions, such as inventory shortages, can quickly erode brand loyalty, making an efficient, well-optimised supply chain essential for growth.
Supply chain optimisation involves strategically leveraging processes, data and technology to enhance efficiency, reduce costs and improve service levels across the entire supply chain. In an environment marked by labour shortages, rising transportation costs and fluctuating demand, organisations increasingly depend on these optimisation strategies to remain competitive, resilient and responsive to market needs.
What Is Supply Chain Optimisation?
Supply chain optimisation is simply the methods companies use to optimise supply chains to perform at peak efficiency. Supply chain optimisation is measured by key performance indicators (KPIs) such as gross margin return on inventory invested, operation expenses, speed of product delivery and more. The goal of any supply chain optimisation effort is to deliver products to customers as quickly as possible while keeping operating costs low. This requires supply chain managers to focus on balancing the costs and time invested in areas such as inventory, manufacturing, transportation and delivery, fulfilment, customer service, etc.
As you can see, the supply chain optimisation process must address multiple factors simultaneously, and it can be complicated. To simplify things, the process is generally broken down into three steps.
What Are the Steps of the Supply Chain Optimisation Process?
While each company’s supply chains may differ, there are three main phases to the supply chain optimisation process. These include supply chain design, supply chain planning and supply chain execution.
1. Supply Chain Design
Supply chain design is the beginning of the supply chain optimisation process. It focuses on network design processes, including demand forecast, supply planning, warehouse locations, etc.
2. Supply Chain Planning
Supply chain planning is all about turning strategy into real, actionable plans. This involves things like predicting demand, planning inventory, scheduling production and coordinating sales and operations (S&OP). The key to effective planning is finding the right balance between what customers want and the limitations of supply, all while keeping excess inventory and operational costs to a minimum.
3. Supply Chain Execution
Supply chain execution is the stage where supply chain optimisation truly shines, delivering tangible results. This phase encompasses everything from warehouse operations and transportation management to order fulfilment and labour execution. With the help of optimisation technologies, businesses stand to gain real-time visibility, manage exceptions and gather performance insights, ensuring that plans are carried out smoothly and adapted as circumstances evolve.
What Are the Objectives of Supply Chain Optimisation?
Supply chain optimisation strategies can vary dramatically across different businesses and industries. Simply put, no two supply chains will be identical. However, there are some overall goals that most supply chain optimisation efforts will consider. Here are a few examples:
Lowered Costs
One of the main aims of optimising the supply chain is to cut down on total landed costs, from manufacturing to fulfilment. This encompasses everything from transportation fees and labour expenses to the costs of holding inventory and any operational hiccups throughout the network.
Efficient Processes
Optimised supply chains thrive on processes that are standardised, repeatable and driven by data. By cutting out manual tasks and minimising variability, organisations can boost their throughput, enhance accuracy and elevate overall productivity.
Since the elements of a supply chain are interdependent, making one process more efficient can have domino effect, increasing performance across the entire supply chain.
Inventory Optimisation
Correctly balancing inventory levels can significantly raise overall profits for an organisation. On the one hand, having too much inventory in stock can lead to unnecessary storage costs. On the other hand, not having enough inventory in stock can lead to loss of business, as customers turn elsewhere to obtain the out-of-stock items.
Inventory optimisation helps companies balance supply and demand by predicting what inventory to stock, when to stock it and where to store it. This creates the proper supply and demand ratio that enables customers to purchase the items they want when they want them. It also helps with faster delivery times. With this in mind, it’s easy to see how inventory optimisation is one of the most critical components of optimising a supply chain network.
Streamlined Shipping and Fulfilment
Customers expect their orders to arrive quickly, and companies that can deliver fast, reliable shipping and smooth fulfilment consistently stand out. That is why logistics is such a key part of supply chain optimisation. It takes manufacturers, distributors and retailers all working together to get products to customers on time. When any part of the chain falls short, it can disrupt the entire process and hurt a company’s ability to fulfill orders. On the other hand, a well-designed logistics process can help drive revenue, lower shipping costs and keep customers happy.
Customer Retention
Ultimately, the goal of supply chain optimisation is to satisfy customers. Without them, there is no growth. Today’s marketplace is quickly evolving to deliver better products, faster service and lower prices, so it is important to put customer satisfaction at the forefront of any supply chain optimisation strategy.
Reliable fulfilment and consistent service levels directly impact customer satisfaction. An optimised supply chain enables organisations to meet delivery promises, reduce backorders and strengthen customer loyalty.
Higher Profits
The main end goal of optimising a supply chain is to increase overall profits. This is done in multiple ways, such as lowering “waste” (products that don’t make it to market), lowering delivery costs, lowering operating costs, etc.
By reducing costs and improving service simultaneously, supply chain optimisation contributes directly to profitability. Improved efficiency allows organisations to scale without proportionally increasing operating expenses.
How is a Supply Chain Optimisation Plan Created?
The first step in optimising a supply chain is creating a plan. This includes:
Strategic Planning
This stage of the planning process focuses on a company’s objectives and anticipated demand for products. These factors are crucial for determining the necessary steps in managing inventory, transportation, logistics and distribution. It’s at this level that organisations respond to shifting market expectations from the top down. Embracing new practices to stay relevant can be the key to thriving or stumbling. Strategic planning sets the long-term goals for the supply chain and ensures they align with the overall business objectives. This encompasses network strategies, technology roadmaps and investment planning to foster future growth and resilience.
Tactical Planning
Tactical planning lays out estimated timelines for each step, outlines capital needs (like expanding warehouse space), identifies any specific skills or software that might be necessary and also takes into account any external consulting and services that may be required.
When it comes to tactical planning, the focus is on medium-term decisions, including SKU rationalisation, labour modelling, transportation strategies and capacity adjustments. These plans serve as a crucial link between overarching strategy and day-to-day operations.
Operational Planning
Operational planning governs day-to-day activities. This includes workforce scheduling, order prioritisation and performance monitoring using KPIs and dashboards to drive continuous improvement. Operational planning also starts to allocate resources to different areas, and it is where performance measures are used to ensure the supply chain is operating at peak efficiency. Operational planning can cover monthly, weekly and daily activities needed to enable a supply chain operating at optimal efficiency.
Contingency Planning
The last part of a supply chain optimisation planning process is a contingency plan that allows you to plan for worst case scenarios and can offer you more security in the event of an emergency or unexpected issues.
These steps allow companies to form a comprehensive supply chain optimisation plan that covers long term goals, short-term actions needed to reach those goals and any issues that could arise to derail progress.
Contingency planning prepares organisations to respond to disruptions such as supplier delays, transportation disruptions or demand spikes. Scenario modelling and real-time visibility enable faster, more effective responses.
Key Components of Successful Supply Chain Optimisation
While supply chain optimisation varies depending on a company’s goals and the specifics of the supply chain, there are a few areas of focus that generally offer the most results. Here are a few supply chain optimisation techniques to focus on as you begin optimising your supply chain:
Integration
Quite simply, integration refers to understanding all parts of your supply chain and making sure they are optimised to work together. Having a relatively secure supply chain in today’s quickly changing production landscape requires understanding and communicating with each step of your supply chain. The better connection and understanding you have with the players along each part of your supply chain, the more secure your processes will be. This can be accomplished with manual communication, but it also often requires the implementation of supply chain software and applications that can give you real-time data on suppliers, current obligations and contracts, business transactions and current issues occurring along your supply chain.
Successful optimisation requires seamless integration across systems, partners and data sources. Integrated platforms eliminate silos and enable end-to-end visibility across the supply chain.
Communication
Clear communication across departments ensures alignment between planning, execution and customer expectations. Shared data and collaboration tools help teams respond proactively to issues.
This one seems simple, but breakdowns in communication are responsible for a large percentage of supply chain issues. Keeping up with your employees and suppliers and facilitating an open line of communication between all the players in your supply chain network is essential for success when optimising your supply chain. Whether by phone, email or texts, the value of open and consistent communication among supply chain players cannot be underestimated. An important part of maintaining good communication is training your employees in soft skills such as collaboration and relationship management.
This allows your employees to maintain the crucial lines of communication between your company and your suppliers, giving you early insight into any issues that arise. This gives you more time to strategically address problems before they become unmanageable.
With companies sourcing from more and more vendors across global supply chains, keeping up with communication has become more challenging than ever. The good news is that many applications and software solutions are now available to help bridge communication gaps and keep all players in the supply chain up to date with any changes or developments in real-time. This brings us to another crucial part of the supply chain optimisation process – utilising technology to your advantage.
Technology and Software
Supply chain optimisation technologies have revolutionised the way supply chain issues are found and addressed. Large businesses benefit immensely from AI-powered solutions that are designed to do things such as keep track of your inventory and automate order and fulfilment processes.
Some of the most common supply chain optimisation software and applications include warehouse management systems (WMS), inventory management tools, logistics tracking tools, warehouse control systems, order management systems (OMS) and more. With the sheer variety of applications on the market today, it can be helpful to speak with supply chain optimisation experts to get an idea of what solutions could best help with your company’s particular pain points.
Supply chain optimisation technologies, including WMS, TMS, OMS, advanced analytics and AI enable automation, predictive insights and real-time decision-making at scale.
Inventory Management
Of all the moving parts of a supply chain, inventory management is one of the most crucial. A mistake made here can quickly become catastrophic. The breadth of inventory shortages during the COVID-19 pandemic brought to light just how crucial inventory management is and how unprepared many companies are to deal with unexpected inventory supply issues. Good inventory management ensures you have enough stock on hand to meet consumer demand without wasting resources maintaining dead stock. This is a delicate balance to maintain, but it is one of the most crucial components of a successful supply chain.
Logistics
Logistics refers to how goods are moved from one location to another. Optimising logistics focuses on transportation planning, selecting the right carriers, streamlining routes and improving last-mile delivery. These efforts help organisations deliver better service to customers while keeping costs under control.
The goal of a good logistics strategy is to get the correct item in the customer’s hands in a timely manner. Logistics can become more complicated when transporting perishable or sensitive items, such as produce or medicines. To bulletproof your logistics processes, it is important to look at each facet of your logistics strategy and have contingency plans in place.
For example, if you were shipping a batch of perishable grocery items to a grocery store, what would you do if the truck being used in the transport suddenly broke down? This is an example of a common issue that should be planned for when you’re considering your logistics strategy. Being able to solve problems that arise quickly is the difference between a happy returning customer and a dissatisfied one.
Supply Chain Optimisation Case Study – Briggs & Stratton
The Opportunity
Briggs & Stratton is the world’s largest small engine producer and a leading manufacturer of power generation, lawn and garden and job site products. The company came to enVista for help due to storage capacity issues, high transfer costs across networks, tariff charges, high warehouse costs, service level changes in several regions and acquisitions and demand changes negatively impacting their supply chain.
The Solution
enVista’s supply chain optimisation solutions team assessed Briggs & Stratton’s global supply chain. We looked at their current global distribution network, including capacity, costs, inventory, transportation and product flows. We identified several improvement opportunities for alternative network designs. enVista modelled these alternative designs, which were predicted to reduce costs across the supply chain up to 15 percent. It was clear that the company would need an optimised global network design to position inventory closer to customers and improve overall service levels.
Results
enVista worked with Briggs & Stratton to implement a global network redesign that realigned both warehouses and capacity. This allowed the company to support present and future business growth, and the company soon saw supply chain costs drop by more than 15 percent.
How enVista Can Help Optimise Your Supply Chain
If you’re ready to work on creating a more effective supply chain but aren’t sure where to start, enVista can help. Our supply chain consulting experts have helped major players optimise every part of their supply chains, from sourcing, to demand planning, to inventory management and logistics. We can look at your current processes and come up with both long- and short-term plans and supply chain optimisation techniques to solve current and future issues and drive growth and profits.
enVista helps organisations design, plan and execute optimised supply chains by combining deep operational expertise with advanced supply chain optimisation technologies. From strategy and system selection to implementation and continuous improvement, enVista partners with clients to deliver measurable, sustainable results.
