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WHAT: enVista’s Jim Barnes and Retail Systems Research Managing Partner and Analyst, Brian Kilcourse will share actionable insights at NRF NXT ALL ACCESS during two Big Ideas sessions, on how to rapidly adapt and accelerate enterprise-wide omnichannel agility during this unprecedented chapter.
WHEN: Monday, July 20 and Tuesday, July 21, 2020 at 1:00-1:45pm EDT
WHERE: Virtual
Complimentary registration for all attendees: https://nrfnxt.nrf.com/register
SESSION INFO
TITLE: Omnichannel Agility – Maximizing Customer Service and Profitability
SPEAKERS: Jim Barnes, CEO, enVista and Brian Kilcourse, Managing Partner and Analyst, Retail Systems Research LLC
ABSTRACT: Your customers expect convenient, seamless brand experiences and compressed fulfilment timeframes. However, omnichannel complexity makes it challenging to meet customer expectations with a focus on profitability, especially when inventory dollars have been steadily climbing since 2012.
In this session, learn how to:
• Strategically foster omnichannel agility
• Optimize enterprise inventory visibility and omnichannel order orchestration
• Leverage AI-powered dynamic inventory allocation and fulfilment
• Improve gross margin inventory return on inventory investment (GMROI)
• And enhance the customer experience to drive sales
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About NRF NXT:
NRF NXT ALL ACCESS is a three-day online event that brings together retail’s ecommerce and digital marketing communities for an opportunity to share important insights and explore what is possible in the realm of digital and omnichannel retail. The programme features nine keynote and case study sessions, a virtual Expo with the latest tech solutions and numerous ways to connect with peers and partners through our online platform.
