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Client Success Stories: Get The Full Experience
An unparalleled commitment to customer success is what fuel us. Our culture is focused on impactful growth, innovation and sustainability to accelerate and maximize your target business outcomes.
Commited To Positive Impact & Sustainability
enVista is the #1 provider for mid-market and above, accelerating target business outcomes and making an impact on careers and businesses. With over 2,600 clients globally and a 98% client retention rate, the world’s leading brands have enlisted enVista as a trusted advisor to consult, implement and operate end-to-end physical and digital solutions that address their most complex challenges – improving and maximizing cost savings, customer service and profitability.
Recognized for Excellence by Clients and Partners
Client Nominated –
SupplyChainBrain Great Supply Chain Partner
Advance Auto Parts 2020
Supply Chain Vendor Award –
Collaboration Award
HighJump/Körber North America –
Strategic Partner of the Year
Director, Global Logistics | Lutron
Director of S&OP | Renfro Corporation
Senior Director of Global Ecommerce Operations | GNC
Your success is our success.
We drive client success by providing unparalleled service and support, as well leveraging our CIO model and various boards, conferences and communities to build long-lasting partnerships with our customers.
Customer Success Program
enVista’s Customer Success Program (CSP) resources aim to align business goals to reduce friction during projects, provide post-delivery follow up to ensure outcomes are met and support strategic initiatives and visioning. Working with the CSP team fits seamlessly with enVista’s delivery process by participating in monthly and steering committee meetings.
Training & Change Management
When implementing a project, proper training of the project team and end users is critical to success. enVista Prosci®-certified change management experts guide clients through the implementation and adoption of new processes and technology to drive adoption, substantially reduce the risk of errors and disruptions and improve productivity and efficiency.
Customer Support
enVista helps clients generate ongoing value from by providing post-implementation support including our user training, outsourced or ad hoc user support, configuration maintenance and improvements and even software vendor tasks system support and management. Additionally, enVista’s 24/7 service desk support offers troubleshooting services for round-the-clock assistance.
enVista's CIO Model
enVista’s Consult-Implement-Operate (CIO) Model is the core of our business. This model sets us apart from other consulting firms that simply consult or implement systems on a project-by-project basis. enVista consults with our clients’ teams to understand their business goals, analyse their operations and implement solutions – integrating them to specifically address their unique requirements. And, as it makes strategic sense, we will also operate those solutions on their behalf.
