Posts in category: News Coverage

Mall owners are looking to bail out some of their tenants as more struggling brick-and-mortar retailers declare bankruptcy.

Independent grocery chains face a growing list of threats.

The grocery space is more crowded than ever before. As Amazon prepares to launch a new grocery chain this year, international discounters Aldi and Lidl expand into the U.S., and Walmart is relying on grocery to drive growth in its online business.

A good majority of consumers, 72%, tend to shop retail brands that allow them to purchase and return across channels.

What is the “need” of the 2020s?

According to Microsoft CEO Satya Nadella, “every retailer will need to build their own tech intensity.”

A record crowd of 40,000 people attended the National Retail Federation (NRF) Big Show in New York City this week to see what new solutions and innovations software suppliers had in store for 2020 and beyond. The usual themes were still very present as solution providers and retailers alike were more than happy to talk about omni-channel, mobility, and machine learning, to name a few. This year, two recurring themes were prevalent: an emphasis on the store’s role in omni-channel and the use of robots to streamline processes.

Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.