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Home » Customer Experience » Page 2

Posts tagged: Customer Experience

Four people sit on a bench holding various shopping bags. Only their legs, hands, and bags are visible. They wear casual clothing and different types of shoes, suggesting a shopping outing.

10 Online Retail Personalization Tactics to Use Today

12/09/2018
by enVista Marketing with No Comment Blog

Learn these 10 retail personalization tactics to improve customer loyalty by letting your customers know that you value them.

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A trade show booth for Enspire Commerce with a countertop, white stools, computer screens, and organized shelves of snacks. Bright signs and colorful jars are displayed in a well-lit exhibition space.

Creating Lasting Relationships in a Digital Age

27/01/2016
by enVista Marketing with No Comment Blog

Last week we attended and presented at the biggest retail conference, National Retail Federation (NRF) in New York. enVista CEO, Jim Barnes, presented on moving beyond traditional POS solution to retail engagement.

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Person sitting with wrapped gifts around, holding a cup of coffee and a tablet on their lap, with a credit card visible, suggesting online shopping or gift planning.

3 Ways Holiday Shopping Will Change for Retailers This Year

24/11/2015
by enVista Marketing with No Comment Blog

There are 3 ways that holiday shopping will change this year and new strategies retailers should consider to achieve the best customer service for all shoppers.

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A large store with a black banner above the entrance that reads HALLOWEEN in orange, festive letters. The storefront has glass windows and doors, with some Halloween decorations visible inside.

The Scary Facts of Halloween Supply Chain Logistics

30/10/2014
by enVista Marketing with No Comment Blog

The importance to deliver what is most desired in a tight and timely window, has continued to propel the fast growth of Halloween.

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A woman wearing a headset with a microphone is smiling while looking at a computer screen, suggesting she is working in a customer service or call center environment. The background is blurred.

Free Shipping Promotions May Not Be What Your Customers Really Want

12/12/2013
by enVista Marketing with No Comment Blog

Smart retailers look to improve the customer service experience, but many still operate with a rough idea of their true shipping costs.

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A flowchart on a chalkboard background shows steps for order processing, including order placement, validation, credit and inventory checks, order approval, notifications for customers and trading partners, and error logging.

Enterprise Commerce Flow: The Key to Omnichannel Retailing

06/09/2012
by enVista Marketing with No Comment Blog

How omni-channel retailers plan, optimise and execute the right inventory at the right place at the right time to enhance customer experience.

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