A record crowd of 40,000 people attended the National Retail Federation (NRF) Big Show in New York City this week to see what new solutions and innovations software suppliers had in store for 2020 and beyond. The usual themes were still very present as solution providers and retailers alike were more than happy to talk about omni-channel, mobility, and machine learning, to name a few. This year, two recurring themes were prevalent: an emphasis on the store’s role in omni-channel and the use of robots to streamline processes.
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NRF 2020: Omni-Channel Agility – Maximizing Customer Service & Profitability
Learn how you can use omni-channel agility to maximize customer service and profitability across your company.
2020 Customer Engagement Survey
Learn more about how personalization, mobilization, and synchronization play huge roles in customer engagement in this survey report.
NRF 2020: Strategically Leveraging Dropship to Expand Inventory and Increase Revenue
Learn more about strategically leveraging dropship to expand inventory and increase revenue and how this can help your company.
NRF 2020: Why OMS+POS on a Common Data Model is Crucial for Unified Commerce
Learn why OMS+POS on a common data model is crucial for unified commerce and what this means for your company.
Guest Opinion: Mitigating Tariffs in Supply Chain Design
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Supply Chain Strategy for an Ever-Changing Political Environment
The ever-changing political climate has made it more important than ever to consider the impact of tariff regulation changes on supply chain design. The past couple of years of uncertainties have limited companies’ options to mitigate tariffs and off-set expenses to their supply chain networks, putting strains on moving into known and unknown markets. To reduce the effect of tariffs on cost, companies should consider best practices for strategically managing this new but increasingly common volatile market.