Unified commerce: EnVista has maintained what co-founder and principal John Stitz calls “steady and consistent growth over the years,” and the company’s attention to unified commerce solutions is a big reason why. Unified commerce enables shoppers to buy, receive and return items anywhere and retailers to be able to fulfill orders efficiently. “This a big investment area for us and an area where we’re seeing significant interest from our clients and a lot of additional revenue potential coming our way as a result,” Stitz said.
What they do: EnVista’s job is to make companies’ supply chains as efficient as possible and unify commerce to increase customer engagement. It does that using a combination of software products and professional services. “One part of our business reduces your cost,” Stitz said. “Another part of our business helps you drive your top-line revenue.”
As physical and digital commerce converge, the brands dominating and thriving in the market are those optimally engaging customers, meeting their expectations and delivering consistent, stellar, personalized brand experiences across the enterprise. Expanding channels, marketplaces and consumer expectations are also pressuring manufacturers and distributors to both improve fulfillment and service levels for their retail clients, and to develop direct-to-consumer digital commerce channels. In a race to compete, it is the retail fast eating the retail slow.
Companies that can rapidly unify commerce and optimize enabling supply chain processes will have a clear competitive edge, by strategically focusing on and leveraging:
When you hear CEOs talking about rising freight costs and you see the headlines in the WSJ, you know this is a big challenge in the industry right now.
Adrian Gonzalez
Founder & Host of Talking Logistics
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