Delivering best-in-class customer service and personalized shopping experiences is key to thriving in today’s digital age. Jim Barnes presents at NRF 2018.
In the freight audit and payment space, we needed better information. We also needed to be much more global in how we approached it, and enVista really came up as a supplier that could help us do that.
They are the experts in the field, so we have enlisted them to come in. We know our customers and we know the store experience we want to create. They have viewed a lot of supply chains so using that experience has been an important synergy.
enVista’s approach is a team approach. They didn’t attempt to create a solution before they came out and talked with us. They wanted to figure out what we had already figured out and they wanted to see where the holes were in our solution and they brought a whole team approach to that.
James Dolan
Director of Logistics
Shopping Basket
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