Your Guide to Supply Chain Network Design: Key Factors for a Competitive Advantage

Supply chain risk management saves time effort.

Supply chain network design and optimization should be a key part of every organization’s supply chain planning strategy. Managing an optimized supply chain network is a delicate balance between reducing transportation and supply chain operations costs while increasing customer service levels. Striking this balance is what will give your organization the competitive advantage it needs to thrive in the market.

What Is Supply Chain Network Design?

Supply chain network design is the process of optimizing the structure and configuration of a company’s supply chain to align with its strategic and operational goals. It focuses on key decisions like the number and location of facilities (warehouses, distribution centers, plants), transportation routes, inventory levels, and sourcing strategies.

The goal of supply chain network design is to create a cost-effective, efficient network that meets demand while minimizing costs and improving customer satisfaction. It involves analyzing data, using modeling and simulation techniques, and considering factors like transportation, production, inventory costs, lead times, and demand variability.

A strong network strategy in the supply chain focuses on how to structure the network to align with long-term business goals. This includes determining the optimal sourcing, manufacturing, and distribution approaches to ensure flexibility, efficiency, and competitiveness.

The drivers of supply chain network design include transportation costs, inventory costs, production costs, lead times, customer service requirements, and demand variability. These factors help shape the design to reduce costs and improve responsiveness.

Network planning in the supply chain involves ongoing analysis of the network’s structure to meet future demand changes and optimize operations. It ensures efficient planning for facility locations, transportation routes, and inventory levels to improve service levels and adaptability.

The right supply chain network design targets three core areas of the supply chain – inventory, cost and customer service. Determining the optimal combination of these three pillars is what will set your supply chain network apart and give your organization a competitive advantage.

Types of Supply Chain Networks

Supply chain networks can be categorized into several types based on their structure and flow. A centralized network consolidates production and distribution at a few key locations, focusing on cost efficiency and control, but with longer lead times. In contrast, a decentralized network spreads production and distribution across multiple sites, offering faster response times and greater flexibility, though at higher operational costs. Another type is the hybrid network, which combines elements of both centralized and decentralized systems, optimizing for both cost efficiency and customer responsiveness. Global networks span across countries and regions, taking advantage of geographic efficiencies, while local or regional networks operate within a specific area to minimize transportation costs and time. Each type of network is chosen based on a company’s strategic goals, customer needs and market demands.

Cost and Customer Service

Customer service level expectations and order profiles are changing. Your global supply chain should be your organization’s competitive advantage, and a key way of achieving this is by enabling flexibility within your supply chain operations. With the constant flux in customer demands, your supply chain network design must be able to adapt quickly to meet new needs without damaging your bottom line or profitability.

Ultimately, regular assessments of your supply chain network design followed by network optimization are necessary to meet customer expectations and support growth and future initiatives three to five years out.

Balancing Operations and Customer Service

In addition to the global supply chain network design, customer order profiles are changing on the retail side, as brick and mortar shopping is on the decline, and ecommerce is expected to increase to 25 percent of retail sales by 2024. This change in order fulfillment will impact warehouse and transportation operations, which are critical aspects of the product flow of any successful supply chain network design.

To mitigate risk in warehouse and transportation operations, supply chain leaders should focus on diversifying delivery providers, labor, and real estate, as part of creating long-term strategic objectives.

  • Diversifying delivery providers and modes of transportation – With pandemic-induced carrier capacity constraints, you don’t want to put all of your eggs in one basket. Diversifying carriers at a regional level will create more capacity assurance.
  • Diversifying labor – With a shrinking labor pool, leveraging the right type of technology can alleviate labor constraints and lower transportation and logistics costs.
  • Diversifying real estate – A supply chain strategy project can help ensure you are in the right location to meet customer needs as well as determine the proper size of your distribution capabilities in order to be flexible and reduce business risk.
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The Supply Chain Network Design Process

Once you have defined what an optimized supply chain network should look like for your organization, the next step is to create a design process that will help you reach that future state. There are two keys to creating an optimal supply chain network design unique to your organization – start with the customer and work backward to things like raw materials production. Then select the right supply chain consulting partner to help you achieve your optimization solution.

Start With the Customer

The customer should be at the center of your entire operation. While supply chain leaders will be tempted to start with the details of the supply chain or sourcing initiatives, it is much more efficient to start with the customer and your end-state network, then move through the supply chain and up to sourcing. Taking this approach helps identify inflection points and levers that are putting pressure on the supply chain, therefore allowing you to mitigate future risk.

It is also important to generate synergies from a distribution perspective, especially concerning inventory management. One way to do this is by optimizing inventory levels to meet specific demand signals in different locations, which will in turn lessen the number of transfers involved in your supply chain.

A key step in creating your design process is moving from a strategic approach to a tactical approach, which will define concrete tasks to execute to reach your supply chain network’s final state. Laying out key tactics that will help accomplish your supply chain strategy will set you up for the most success in designing a strong supply chain network.

Putting It All Together

The implementation step of the supply chain network design process heavily relies on data to ensure that the planned structure is both efficient and adaptable. Data plays a critical role in this phase by informing decisions on facility locations, transportation routes and inventory levels. Factors such as demand forecasting, market trends, lead times, production capacities and transportation costs are analyzed to create an optimal network design. Accurate demand forecasting helps ensure that facilities are located close to key markets, while real-time data on market trends allows companies to adapt to changing consumer behavior. Lead times are considered to balance stock levels and avoid delays, while transportation costs are factored in to minimize shipping expenses.

Location intelligence tools are commonly used in this step to map out potential facility locations based on geographic data and customer distribution. These tools provide insights into proximity to suppliers, customer bases, transportation hubs and even labor markets, enabling companies to make informed decisions. Network optimization software and simulation tools are also critical in the implementation process, as they allow businesses to model different network configurations, test scenarios and predict outcomes. These tools help visualize the cost and service impacts of various design decisions, ensuring that the final network configuration is both cost-efficient and responsive to market demands.

How to Select the Best Partner for Your Supply Chain Network Design

A supply chain network strategy is not something that an organization should perform alone. It is worthwhile to invest in a supply chain optimization partner that will walk with you through the process of performing supply chain network analyses, creating supply chain visibility and forming a plan. This partner should also stick around during implementation to make sure everything runs smoothly and ensure quality management. Some key characteristics that every organization should seek in a supply chain optimization partner are:

  • Years of experience completing distribution network design and the expertise to translate network modeling from the strategic to the tactical
  • Capable of future-state, strategic thinking around global trade
  • Knowledgeable of key emerging technologies, supply chain network design software, prescriptive analytics and simulation tools – this is not a spreadsheet exercise
  • A one-stop-shop partner that can execute on all ends of the network to improve chances of success in a cost-effective and speedy manner
  • Risk mitigation and the ability to think ahead and execute contingency planning, so your company can stay on track with product lines no matter what challenges arise

Get Started with Designing Your Supply Chain Network Today

If you have questions or are ready to get started on your organization’s supply chain network design solutions, contact our supply chain management experts today. Let’s have a conversation.®

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