In the early days of parcel shipping auditing, companies mostly relied on manual auditing services to track shipments. Unfortunately, manual auditing is no longer a reliable or cost-effective option. Parcel audit companies now rely on parcel audit software as a cost-effective way to track parcel shipments and catch costly billing errors.Some smaller companies may choose to buy software and conduct parcel audits in-house, but this is increasingly costly. Most larger companies tend to hire a parcel auditing company to do this work for them. In addition to finding mistakes and getting refunds, parcel auditing services tend to save companies money because they are a cheaper alternative to performing audits in-house.
Most parcel shipping audit companies have a dedicated database for all major carriers. They provide these carriers with an overview of the shipping information, including charges, destination, etc. Parcel audit companies generally sue interactive dashboards powered by AI. Automated BI platforms are also often used to help identify overcharges. A good parcel audit software will spot any areas where you are being overcharged, which can give you leverage when negotiating with carriers. After a parcel is shipped, it is audited at each next step of the process. This allows companies to track their packages through every stage of the shipping process.
If the software finds a service failure, an invoice is automatically generated. Next, the invoice is automatically audited, and a claim is created. Then, the auditing team can easily contact the carrier with the claim. The software tool working in the background streamlines this entire process, lowering costs and eliminated human errors.