Microsoft Dynamics 365 for Customer Service allows you to connect with your customers at every point of their engagement lifecycle. It enables you to use personal information to provide them personalized service, on the platform they want, when they want it. Microsoft Dynamics 365 for Customer Service will also provide you with proactive built-in digital intelligence, which will anticipate opportunities and enable your customer relationship management based on past trends. Our Dynamics 365 consulting team can help you implement this solution seamlessly.
Using Microsoft Dynamics 365 for Customer Service, you will:
- Optimize customer experiences with insight into inventory and order statuses
- Leverage workspaces to give quick insight into customer service on customer data and orders
- Use customer service functionality
to reduce the amount of time it takes to review a customer issue based on the visibility of the customer order details
- Provide various payment abilities before invoicing an order