

Big Rock Sports Implements New WMS for Greater Efficiency and Scalability
Big Rock Sports leverages enVista’s WMS implementation services to improve inventory and picking accuracy and lower labor costs.
Big Rock Sports leverages enVista’s WMS implementation services to improve inventory and picking accuracy and lower labor costs.
Sock and legwear manufacturer reduces inventory costs and significantly improves service levels with enVista’s S&OP strategy program.
Make the most of Microsoft Dynamics 365’s Advanced Warehousing module and gain insight into the hidden treasures to unlock value.
Learn about supply chain execution and how supply chain execution software can help your company streamline processes and lower costs.
Gain insight into strategic vs. tactical sourcing and how placing transportation procurement into these categories can reduce the complexity.
Leverage Microsoft Dynamics 365 Customer Service as a single, AI-powered platform for customer interactions with the omnichannel flexibility they expect through voice, chat, SMS, Facebook Messenger and more.
Home > Technology > Microsoft Business Solutions > Dynamics 365 Consulting > Customer Service
enVista and Microsoft Dynamics 365 Customer Service can help you integrate and improve the value of customer relationships across multiple touchpoints. As a Microsoft Solution Certified Partner with extensive CRM experience, enVista knows what works – and what doesn’t – when it comes to successful customer service.
Unify the data and technology used throughout your organization with our customer data platform.
Give teams the right tools to provide personalized service across any channel with D365 customer service.
Gain actionable insights that boost service, loyalty and profitability with Dynamics 365 Customer Service.
Proactively resolve potential issues and utilize a knowledge base with actionable insights.
Gain self service solutions that customers will love, provide omnichannel support and see customer transaction history at a glance Dynamics 365 Customer Service.
Use D365 Customer Service to easily analyze customer interactions for continuous improvement. Simplify escalations and access to experts and customer service agents.
enVista is a Microsoft Solution Partner that implements and supports all three Microsoft clouds including Microsoft 365, Dynamics 365 and Azure.
Strong customer centricity fuels a 97.6% customer retention rate and an 18% CAGR over the last 20 years
20 years of experience optimizing supply chains in the manufacturing, distribution and retail industries
Proven methodologies and playbooks create innovative, tailored solutions that produce real results for our clients
“Business processes first” approach to determine and address your challenges by providing the right mix of solutions
Make the most of Microsoft Dynamics 365’s Advanced Warehousing module and gain insight into the hidden treasures to unlock value.
To navigate Microsoft Dynamics 365 Business Central Wave updates successfully, follow Microsoft’s upgrade cadence, create a detailed timeline with assigned responsibilities, conduct thorough regression testing and ensure compatibility with third-party software for optimal ERP performance and value.
Multi-temperature warehousing provider gains insight into warehouse activity & streamlines data sources with Microsoft Power BI.
In the enterprise resource planning (ERP) world, Microsoft is transforming supply chain operations, urging leaders to shift to subscription-based models, prioritize education and embrace cloud technology and connectivity to stay competitive and leverage data effectively.
Microsoft Dynamics 365 for Customer Service allows you to connect with your customers at every point of their engagement lifecycle. It enables you to use personal information to provide them personalized service, on the platform they want, when they want it. Microsoft Dynamics 365 for Customer Service will also provide you with proactive built-in digital intelligence, which will anticipate opportunities and enable your customer relationship management based on past trends. Our Dynamics 365 consulting team can help you implement this solution seamlessly.
Using Microsoft Dynamics 365 for Customer Service, you will:
Our expert Microsoft D365 Customer Service consultants will help you implement:
enVista is a Microsoft Gold Certified Partner with unmatched supply chain management consulting, process improvement and technical/functional expertise for a broad array of Power Platform solutions and business productivity applications and collaboration tools, such as Dynamics AX, Dynamics CRM and Dynamics SL. We uniquely enable manufacturing, retail distribution-centric, financial services and non-profit organizations to address their IT and business requirements, from source to consumption.
Our Dynamics 365 Customer Service team delivers exceptional solutions. Learn how we can accelerate results for you and your organization.
Cookie | Duration | Description |
---|---|---|
__cfruid | session | Cloudflare sets this cookie to identify trusted web traffic. |
cookielawinfo-checkbox-advertisement | 1 year | This cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the "Advertisement" category. |
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin to store the user consent for the cookies in the category "Performance". |
elementor | never | This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
__cf_bm | 30 minutes | This cookie is set by Cloudflare to support Cloudflare Bot Management. |
__hssc | 30 minutes | This cookie is set by HubSpot to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
bcookie | 2 years | This cookie is set by LinkedIn, from LinkedIn share buttons and ad tags, to recognize browser ID. |
lang | session | This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. |
lidc | 1 day | This cookie is set by LinkedIn to facilitate data center selection. |
SnapABugHistory | 1 year | This cookie is set by the provider SnapEngage, a live chat software, for recording the landing page and origin of the visitor. |
SnapABugRef | 2 hours | This cookie is set by the provider SnapEngage, a live chat software, for recording the landing page and origin of the visitor. |
SnapABugUserAlias | 1 year | This cookie is set by the provider SnapEngage for our website's live chat functionality and is used for sending alias to chat agent and update the chat case. |
SnapABugVisit | session | This cookie is set by the provider SnapEngage, a live chat software, for identifying a new user session. |
Cookie | Duration | Description |
---|---|---|
__hssrc | session | This cookie is set by Hubspot whenever it changes the session cookie; if it is set to 1 it indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. |
_ga | 2 years | This cookie is set by Google Analytics to calculate visitor, session and campaign data and keep track of site usage for our website's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_gat_gtag_UA_4433982_2 | 1 minute | This cookie is set by Google to distinguish users. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
_uetsid | 1 day | This cookie is used to collect analytical information about how users use our website. This information is used to compile report and improve site. |
AnalyticsSyncHistory | 1 month | This cookie is used by LinkedIn to store information about the time a sync took place with the lms_analytics cookie. |
Cookie | Duration | Description |
---|---|---|
__hstc | 1 year 24 days | This is the main cookie set by Hubspot for tracking visitors to our website and contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
_gcl_au | 3 months | This cookie is set by Google Tag Manager to experiment advertisement efficiency of our website. |
_uetvid | 1 year 24 days | This cookie is used by Microsoft Bing to store and track users across visits to our website in order to engage with them based on past visits. |
bscookie | 2 years | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. |
d-a8e6 | 1 year | This cookie is set by Terminus and is used to track website user devices. |
hubspotutk | 1 year 24 days | This cookie is used by HubSpot to keep track of the visitors to our website and is passed to Hubspot on form submission and used when deduplicating contacts. |
IDE | 1 year 24 days | This cookie is used by Google to store information about how users use our website to present them with relevant ads and according to the user profile. |
MUID | 1 year 24 days | This cookie is set by Bing to recognize unique web browsers visiting Microsoft sites and is used for advertising, site analytics, and other operations. |
s-9da4 | 15 minutes | This cookie is set by Terminus and is used to track website user sessions. |
TDCPM | 1 year | TDCPM cookie is set by Cloudflare service to store a unique ID that identifies a returning user's device which is then used for targeted advertising. |
TDID | 1 year | TDID cookie is set by Cloudflare service to store a unique ID that identifies a returning user's device which is then used for targeted advertising. |
test_cookie | 15 minutes | This cookie is set by doubleclick.net to determine if the user's browser supports cookies. |
UserMatchHistory | 1 month | This cookie is used by Linkedin to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
visitorId | 1 year | This cookie is used by ZoomInfo to enhance user information. |
Cookie | Duration | Description |
---|---|---|
li_gc | 2 years | This cookie is used to store consent of guests regarding the use of cookies for non-essential purposes. |