A smiling woman with long blonde hair, wearing a black leather jacket and striped shirt, holds several shopping bags in both hands. The background is blurred with bright lights, suggesting a mall or shopping center.

Ultimately, The Customer Rules!

What is important to retailers? The obvious is answer is the customer. And it is important to customers that the correct merchandise they want is available when they want it.

A man in a warehouse holds a clipboard and inspects stacked boxes, appearing to check inventory. He wears a black t-shirt and jeans, and the warehouse has hexagonal floor tiles and metal shelving.

Inventory Optimization

My name is Isaac Edwards (IE) and I am the Senior Director of Supply Chain for a large sporting goods retailer. Over the last five years of my career