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Sock and legwear manufacturer reduces inventory costs and significantly improves service levels with enVista’s S&OP strategy program.
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Let us show you how.
Experience Unified Commerce in Action™ with enVista’s next generation, cloud-native order management software.
enVista’s market-leading order management system (OMS) is the cornerstone solution required for omnichannel retail success. Our functionally-rich OMS – built as microservices architecture on a multi-enterprise integration framework and common data model – simplifies integrations, enabling retailers to implement in 4-5 months and in some cases, as little as 8 weeks.
enVista’s order management software optimizes omnichannel order orchestration, delivers the enterprise inventory visibility, enables the buy, fulfill and return anywhere commerce, and provides the customer care capabilities required to unify commerce.
Join the thousands of the world’s leading brands that drive digital and omnichannel transformation with enVista’s order management software.
enVista’s functionally rich order management software optimizes omnichannel order orchestration, delivers the enterprise inventory visibility, enables buy, fulfill and return anywhere commerce and provides the customer care capabilities required to unify commerce.
Optimize your inventory visibility, management and gross margin return on investment) by exposing inventory available-to-promise (ATP) and available-to-ship throughout the retail enterprise.
Dynamically and easily orchestrate complex sourcing and fulfillment scenarios to complete orders quickly and efficiently, from the optimal location, using an enterprise-wide view of inventory.
Empower your customer care teams, fulfillment partners and store associates with access to manage orders, view inventory and complete sales. Personalize every customer engagement, improve service and boost satisfaction.
Deliver optimal customer and associate experiences with the ability to buy, fulfill and return anywhere. Leverage buy online/pick up in store (BOPIS), curbside pickup, ship from store, ship from distribution/warehouse locations and vendor drop ship (from supplier/3PLs) with customizable fulfillment options, including native dropship capabilities – easily managed by anyone across the business.
Make your technology an enabler to your competitive advantage and growth.
As one of the first order management software providers in the market to enable cloud-based microservices order management, enVista enables you to achieve your goals of enabling customer self-service.
Remain adaptable to evolve your products, services and capabilities into the future with a robust set of microservices, with the ability to develop a highly personalized shopping experience for your customers.
Gain flexibility and get closer to your customer by leveraging a fully integrated network of systems necessary to fulfill customer orders, improving speed-to-value and a seamless customer experience. IPaaS enables integration with ease and allows you to pivot quickly to keep your customers satisfied and integrations flowing.
Our end-to-end commerce and supply chain solutions expertise offers our customers the
unmatched retail domain expertise necessary to bridge digital and physical commerce.
Quickly, easily and efficiently manage seamless technology integration and data exchange while reducing integration costs through enVista’s integrated platform as a service (iPaaS).
Streamline your overall project and mitigate risk with enVista’s enABLE implementation methodology capitalizing on proven processes and techniques to achieve predictable results.
Leverage 20 years of retail expertise to accelerate implementation timeframes to enable customer-centric unified commerce in weeks or months, not years.
Maximize ROI and mitigate the risk associated with change with our certified change practitioners as they provide knowledge transfer through project and organizational change management.
Equip your organization with Lean Six Sigma training principles to drive customer loyalty, eliminate wasteful activities, enhance margins and increase revenue.
Connect to Amazon, eBay, Walmart and other markets to expand your offerings without complicating your product management.
Leverage the power of artificial intelligence to predict demand by fulfillment channel, dynamically manage inventory levels. Optimize omnichannel allocation for significantly improved profitability and customer service.
Data can be the competitive edge needed to set your company apart in terms of customer experience, strategic decision-making and driving efficiency. Drive better business decisions with enVista’s business intelligence solutions.
Elevate the shopping experience through processes to track, oversee and organize all interaction between your customer and organization throughout the entire customer lifecycle.
Achieve peak omnichannel strategy and focus to transform your business and achieve profitability leveraging our retail and supply chain consulting and solutions delivery expertise.
Leverage our 24×7 customer support services to ensure your end-to-end order management success, from order capture through fulfillment.
Offer flexible order management and allow product deliveries to be scheduled on a weekly or monthly basis to put the power of the delivery experience in the hands of the customer.
enVista is well positioned to continue their growth... we believe they will continue to be even more disruptive against some of the more established vendors they compete with.
An OMS is necessary for omnichannel success. Following the proper steps can ensure a successful system selection and partnership.
Learn how order management systems microservices architecture can help your company streamline OMS processes.
GNC accelerates omnichannel and supply chain transformation with enVista by leveraging our Freight Audit and Payment, and OMS solutions.
Learn everything you need to know to use an order management system (OMS) to your advantage in today’s competitive retail market.
Order management software is the technology that facilitates every aspect of a commerce order—from browsing to buying to unboxing. OMS spans the entire order lifecycle including inventory availability, order receiving, order routing, data exchange, fulfillment, tracking, shipping notifications, alerts, and potential modifications or appeasements of orders.
An OMS acts as a management aid for various aspects of everyday business operations. To prove itself a good order management software should:
Order management software unifies front–end, customer– facing channels (i.e. stores, online, marketplaces, etc.) and back-end operational systems (i.e. ERP, warehouse management systems, customer relationship management tools, etc.). Often times, order management software serves as the single source of truth for order data for retailers.
Modern order management software enables retailers to expose inventory across their enterprise, (regardless of sales channel) to activate a buy, fulfill, track and return anywhere experience.
An OMS empowers customers to experience real-time visibility into cross-channel inventory, so they can purchase how and where they prefer—whether click, cart, courier, or curbside.
It also empowers live order updates and tracking to reduce “Where is my Order” (WISMO) calls to customer service agents.
Effective order management software offers your organization many benefits. Here are a few to consider.
1. Automation of processes
A good OMS software allows for more effective processes, that end up saving your organization time and resources, which leads to cost reduction across the board. An OMS provides automation for many time-consuming order management tasks, such as data entry. This frees up your staff to deal with other tasks and reduces labor costs. A good OMS software includes AI for logistics, inventory management, and more to enable employees to focus on your clients rather than background processes.
2. More accurate reporting in real-time
A solid order management software provides accurate real-time data about your customers, current orders, inventory availability and more. With accurate information, businesses can keep track of customer behavior and product sales to understand larger trends. This leads to better decision making for your whole organization.
3. Fewer human errors
If you have staff members implementing processes, there will likely be errors as even the best employees occasionally make mistakes. In a supply chain context, one small error can snowball quickly into a massive issue, so lowering the number of human errors can lower costs and order time across an organization. A order management solution automates many processes, lowering the potential for human error.
4. Better customer experience
An efficient OMS can improve customer experience in a variety of ways. It provides more accurate delivery and shipping information, ensures that customers know when items are in stock and allows your customer service staff to quickly and easily respond to questions about orders. In today’s market, consumers expect quick and accurate service – , from purchase through delivery – , and an OMS is a necessary part of that delivery.
All retailers and wholesalers can benefit from order management software. However, high-volume, enterprise retailers and brands with complex fulfillment operations or omnichannel requirements require a best-in-breed order management software to create a seamless customer experience.
All business modes can benefit from order management software. However, not all solutions can easily handle the complexity of multiple business models. enVista’s OMS is purpose-built to manage the volume of D2C commerce, and the complexity of B2B and wholesale models.
The first step to choosing an OMS is to define business goals and objectives. A company’s OMS tools must scale to be sustainable. Selecting a more stagnant option could cripple business operations in the future.
enVista’s experts can advise based on the business goals and objectives brought to us to find the right type of system to implement. Once we find the right solution together, we then assist in implementation and ease your business into the new OMS.
We deliver exceptional solutions. Learn how we can accelerate results for you and your organization.
enVista’s Unified Commerce Platform & order management system (OMS) was recently acquired by Körber—the leading supply chain software provider. Learn more about the acquisition and get in touch with the team to see how these solutions can help your business.
